Here are some common questions about our Managed Office 365 Support services. If you have more queries, feel free to reach out to our 24/7 support team.

Managed Office 365 Support

A properly managed cloud environment has the potential to give our clients much of its benefits with very little downside. Finding the time, right expertise, and enough resources to manage their clouds in efficiently and effectively, the reality can be very different than the expectations.

Our Managed Office 365 Support not only design, advise and secure high-performing services for the cloud, we also keep track of, manage, and support our clients by ensuring that service levels are continuously improving whilst minimizing costs accordingly, leaving you to concentrate more on your business.

The need for corporate security is critical in today’s digital world. Yet for many companies, providing the required funds and finding the necessary skills can be challenging and not a priority. Don’t get left behind! With more than a decade of experience and professional expertise in giving managed services and safekeeping client data, 365Solutions can provide the best security, on-flow IT management and solutions that will match your needs.

Security is our priority

How reliable is your security? How prepared are you to detect, avoid or recover from an unexpected incident? Like a lot of the businesses we speak to, you might only have an inkling of what to do because you do not have the time, or expertise to diagnose the problem and ultimately, to fix it. Don’t wait until you become a target of anonymous attacks, to realise that the loss of emails, communications, files and documents or even information of your own clients and projects will be incalculable. So, let our experts look after your online security before it is compromised.

We are committed to serve

We trust people who work for us; we count on their dedicated performance. With Microsoft vendor assurance, our wholly-accredited consultancy and sales teams are committed to providing you service with the highest standards. We guarantee professionalism and expertise that is fully vetted and continuously kept up-to-date. This is vital when it comes to managing projects linked with today’s complicated IT environments which combine various software and hardware from different suppliers – we provide the link to get to everything working together smoothly. 

365Solutions provides its customers with a wide range of expertise – initial assessment, diagnosis, configuration, delivery, migration, training, systems development and optimisation, software licenses and maintenance, hardware infrastructure design and delivery, administration, budget management, project coordination, backup and much, much more – you pick and choose how much or how little you want. We can create a customised support package for you depending on how much you want to spend. You prioritise the issues that are important to you and we provide the support to match.  

Our engineers not only supervise the client’s operating system, networks, storage and computing, but also the stacks of application and complex tools which operate within that infrastructure. From e-commerce platforms to the latest database systems, including DevOps automation tools, our managed support allows every customer to select which IT task it wants to manage themselves in-house while trusting us to do the rest.