Support Plans
Included Support
£0/per user per month
Microsoft Support Included
- (Office 365 and Dynamics 365)
more information here
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Included when you switch to 365Solutions
- Break-Fix Response times: same day (Severity B and C Incidents)
- Migration Services
- Cloud Advisory Services: 1 hour
- 365Solutions Portal and Billing Support
- Named Administrators: 2
Remote End-User Device Support
£50/per user/per device
- PC & Mac support
- Warranty Renewals
- Proactive Monitoring
- Managed Anti-Virus
- Patch Management
- Scheduled Maintenance
- End-User Customer Portal
- Scheduled Onsite Engineer Visit
- Includes 24/7 Server Monitoring
- Dedicated Account Manager
Managed Microsoft Office 365 Support
£50/per user per month
- Proactive Service Health Monitoring
- Service Incident Support & Escalation
- Licensing Consulting Services
- Cloud Advisory Services: 3 hours
- Microsoft Office 365 End User Support
- Dedicated Account Manager
- Quarterly Service Review
- Licensing Usage Insights
- Named Administrators: 3
Managed Dynamics 365 Support
£60/per user per month
- Proactive Service Health Monitoring
- Service Incident Support & Escalation
- Licensing Consulting Services
- Cloud Advisory Services: 3 hours
- Dynamics 365 End User Support
- Dedicated Account Manager
- Quarterly Service Review
- Licensing Usage Insights
- Named Administrators: 3