Microsoft Dynamics 365 solution combines cloud-based CRM and ERP to form an enterprising system. As such, Microsoft Dynamics is a cloud application that drives intelligent outcomes and decisions through connecting data across different sources. The result is transformed end to end business processes. That said, Microsoft Dynamics 365 solutions is an umbrella for ERP products CRM products and its add-ins. It is available in two editions; the enterprise edition and the business edition discussed below.
The Enterprise Edition
Microsoft Dynamics 365 enterprise edition is ideal for organizations with more than 250 employees. It combines Microsoft Dynamics CRM and Dynamics AX to make it a higher powered solution for big organizations. It highlights business modules such as;
Operations: the enterprise edition optimizes Microsoft Dynamics AX to enhance its operations and financial functionality.
Sales: the Dynamics CRM contains all the sales process and lead management functionality a sales team would require.
Marketing: to boost the dynamics 365 marketing module, Microsoft partnered with Adobe to replace their discontinued Microsoft Dynamics marketing portion.
Customer service: its customer service module is designed to integrate CRM functionality, current parature functionality, new functionality and future Microsoft partnerships.
Project service: this module is ideal for project-oriented businesses. It allows business associates to make reliable project estimates and schedule their projects under dynamics 365.
Field service: this module benefits organizations with field workers or agents. It leverages Microsoft cloud mobility to offer the extra business management features that aforementioned organizations would find handy.
Microsoft Dynamics 365 solutions, the business edition is an upgrade of project Madeira; a cloud based CRM/ERP system. Business edition is recommended for businesses that have 10 to 250 employees. It highlights the following business modules;
Financials: business edition financial module is centered on Microsoft Dynamics NAV. However, some of its functionality such manufacturing financials have been eliminated.
Sales: sales module operates under Dynamics CRM and is ideal for SMB customers.
Marketing: business edition?s marketing module is set for release in spring 2017.
Choosing the Right Microsoft Dynamics 365 edition
The number of employees in an organization should not be the main indicator of the dynamics 365 edition to choose. This is because most product modules like; project, field and sales modules offered by the enterprise edition are suitable for all organizations despite their size. So, your selection should be based on your business management needs. The enterprise edition plan 2 has a minimum user number of 20. Meaning that it can work for organizations with 20 employees and above. Hence, size should not be your determining or limiting factor. Rely on your Microsoft account executive or dynamics partner to make your decision.